Shipping

Local Delivery, UAE
As standard our garments are handmade and dispatched within 7 working days of order placement.
You will be notified via email and updated via text message, please expect delivery 1-3 days from dispatch. 
Delivery cost 25 AED for orders 500 AED or less.
Orders over 500 AED, delivery is on us!

 

Worldwide Delivery 
As standard our garments are handmade and will be dispatched within 7 days of placing your order. You will be notified and updated via email/text message, please expect delivery 3-5 days from dispatch. 
We offer a flat rate shipping cost, 25 AED.
Orders over 500 AED, delivery is on us!
International orders are shipped through FED EX & on DDU (delivery duty unpaid) basis. On the rare occasion of duty costs, you will be liable to pay. Either  at the time of delivery or prior via the FED EX link payment will be taken enabling the courier to release your package. 
We may be unable to deliver to some destinations, this is unlikely but if this did become a problem you will be informed by email and fully refunded.
Customs Fee
An international package may in-cure import duties, taxes and charges or be held by customs. Please note we do not take any responsibility for these payments and it is up to the customer to pay any charges.
Lost or Stolen Items 
This is extremely rare but in case this does happen to you, email us with your order number to order@collarscollective.com