Shipping


Local Delivery UAE
We know you're excited and we endeavour to get your new goods to you as quickly as possible. All our garments are handmade and will be dispatched with 7 days of placing your order. 
For delivery you will be notified and updated via text message, please expect delivery 1-3 days from dispatch. 
Delivery cost 25 AED for orders 600 AED or less.
Orders over 600 AED, delivery is on us!
Please Note: We offer Cash or Card upon delivery in Dubai, for all other Emirates it is cash only. We are working on this and expect to offer CC and cash in the very near future.
Rest of the world
All our garments are handmade and will be dispatched with 7 days of placing your order. For delivery you will be notified and updated via text message, please expect delivery 5-7 days from dispatch. 
We offer a flat rate shipping cost, 60 AED.
As standard international orders are shipped through DHL & on DDU (delivery duty unpaid) basis. You will be liable to pay any duty costs at the time of delivery or prior via the DHL link in order for the courier to release your order. 
Due to the worlds current COVID-19 situation we may be unable to deliver to some destinations, this is unlikely but if this did become a problem you will be informed by email and fully refunded.
Customs Fee:
An international package may in-cure import duties, taxes and charges or be held by customs. Please note - we do not take any responsibility for these payments and it is up to the customer to pay any charges.
Lost or Stolen Items 
This is extremely rare but in case this does happen to you, email us with your order number to order@collarscollective.com